Follow the "Easy 4 steps" to place an order today:
1. Ask for quote
2. Place an order
3. Service Delivery
*For private/individual customers(個人のお客様), we ask for 100% advance payment.
All communication, including quotations, purchase orders, and the delivery of the final product, will primarily be conducted via email. We have English-speaking staff available over the phone only during business hours (11 AM - 5 PM, UTC+9).
1. Ask for a Free Quote
Please email the source text or video to us for a more precise estimate.
We will prepare an individual quotation as the cost depends on the volume and complexity of the text, as well as the delivery deadline. We also accept rush orders!
2. Purchase Order
Please send us your purchase order (PO) via email or fax. Translation will start immediately upon receipt of the PO.
*As a policy, we request a 50% prepayment of the total quoted price as a down payment from first-time corporate customers.
(*For private/individual customers (個人のお客様), we require a 100% advance payment, which means the payment is required at the time of the purchase order for us to proceed with the translation.)
**Please note that a cancellation fee of at least 25% of the agreed price will become payable if the client cancels a translation before the translator has started the assignment. If the translator has already begun working on the translation, they will be paid, at a minimum, the fee for the translation work completed prior to cancellation or for the hours spent on preliminary work. Any translation work performed up to the point of cancellation will be delivered to the client “as is,” without any liability on the part of the translator.
3. Service Delivery
We will deliver your completed translation in the requested format via email.
Payment can be made by credit card, PayPal, or through wire transfer. We require a 50% prepayment of the total quoted price as a down payment from corporate clients. Please pay the remaining 50% of the total price within 30 days after the delivery/completion of the work.
*For overseas remittances, there is a 4,000 JPY incoming remittance transaction fee for remittances of 80,000 JPY or less. Remittance charges are also the responsibility of the client.